SHIPPING POLICY

SWASTHYA KA PRATIK SAMPOORNA'S SHIPPING POLICY

Domestic Shipping Policy

Last Updated: 18 October 2026

Shipment Processing Time

All orders are processed within 24 hours of placing the order on our website.

We typically dispatch shipments on the same day or the next day, subject to product availability and successful payment confirmation.

Orders are shipped and delivered through our logistics and courier partners.

We may use third-party logistics providers such as Shiprocket, Delhivery, D2DC, and Maruti Courier for shipping and delivery.

Orders may be shipped and delivered throughout the week, subject to courier service availability in the delivery location.

Cost of Shipping

We charge a flat shipping fee of ₹80 on all orders.

Any applicable shipping charges will be displayed during the checkout/order process.

Shipment Confirmation and Order Tracking

You will receive an order/shipment confirmation using the contact information provided when placing your order once your order has been shipped.

Where tracking information is available, the shipment confirmation will include the relevant tracking information or tracking link.

You may use the tracking information provided to check the status of your shipment.

Tracking updates are provided through the applicable logistics or courier partner and may take some time to appear after dispatch.

Damaged Products

We take reasonable care to ensure that your order reaches you safely.

If you receive a damaged product or damaged package, please get in touch with us as soon as possible after delivery.

Customers may be asked to share a clear photograph of the damaged product and/or packaging so that we can verify the issue.

If the damage is confirmed, we will provide an appropriate replacement, subject to product availability and our Return, Refund & Cancellation Policy.

Lost Shipments

If your order is lost in transit and delivery remains incomplete, please get in touch with us.

We will coordinate with the relevant logistics or courier partner to investigate the shipment.

Where the shipment is confirmed to have been lost in transit, the customer may be eligible for a refund in accordance with our Return, Refund & Cancellation Policy.

Delivery Delays

Although we aim to process and dispatch orders promptly, delivery times may vary depending on the delivery location, courier operations, weather conditions, festive-season demand, public holidays, transportation conditions, and other circumstances beyond our reasonable control.

During periods of high demand, including Diwali and other festive periods, dispatch and delivery may take longer than usual.

Incorrect or Incomplete Delivery Information

Customers are responsible for providing an accurate and complete delivery address and a valid contact number when placing an order.

If an order cannot be delivered because of an incorrect or incomplete address, unavailable recipient, or incorrect contact information provided by the customer, additional delivery attempts or charges may apply where applicable.

Any refund in such circumstances will be handled in accordance with our Return, Refund & Cancellation Policy.